To our Valued Customers and Partners

Eddyfi Technologies continues to closely monitor and respond to the global COVID-19 coronavirus outbreak. Our top priorities remain the health and wellbeing of the people who work for and with Eddyfi Technologies, as well as the satisfaction and support of our customers and partners. We are mobilizing our resources and technology to help the people affected by this difficult situation.

Our business continuity plan, coordinated by our key Management Team and Human Resources Team, has been activated. Our coverage is around the clock, with reporting to top executive leadership strongly enforced. Our teams are monitoring the situation, providing direction based on guidance and advice from recognized international health bodies, as well as local, municipal and governmental authorities.

Eddyfi Technologies has responded aggressively to minimize the impact to our operations, employees, and customers, while supporting any additional safeguards and precautions put in place to ensure safety and continuity. We remain confident in our ability to respond to these challenges and thank you for your understanding as we work through this situation.

Our business continuity plan includes the following measures to reduce the risk of virus transmission and ensure continuity of our activities:

Business Continuity

Business continuity plans are in place for all Eddyfi Technologies facilities and offices to ensure we meet the needs of our customers during this quickly evolving situation. Our focus is to ensure minimal disruptions to project execution.

Travel

• All Eddyfi Technologies employees are banned from travelling abroad.
• All employees who travel abroad on personal trips are required to self-quarantine for 14 days before returning to work.
• All employees who can work remotely must do so.
• Employees whose presence is required in any of our offices for circumstances necessary for proper functioning of operations must follow the preventive hygiene and social distancing measures.

Offices

Except for couriers or any company delivering equipment or materials necessary to our operations, all visitors are banned from visiting our offices. Regarding the receipt of goods, strict quarantine procedures are observed for all packages received at our offices.

Communications

Please be assured that our communication lines are fully functional. If you have any questions or concerns, please contact your Eddyfi Technologies representative or email us at [email protected]. Our entire team is hard at work, whether remotely or ensuring proper functioning of our operations.

Eddyfi on Demand

Stay Safe, Stay Beyond Current

At Eddyfi Technologies, our mission is to push the limits of Advanced NDT to new heights. While this remains a challenging time for us all globally, we are inspired to empower our customers and partners to achieve new NDT levels and prepare for what comes after. We take our responsibility to protect the wellbeing of our people and our communities seriously, and with that responsibility in mind, we have created an Eddyfi on Demand platform.

Our entire channels are filled with how-to videos, webinars and technical papers. Over the course of the next few days, we will be adding high-value content such as free e-learning courses so that our diverse clientele can take action in this period of social isolation and further their knowledge and expertise on key topics. With this initiative, we invite everyone to stay safe and stay Beyond Current.

We greatly appreciate your understanding as we strive to safely deliver the highest quality service possible as we remain committed to serving our clients.

If you have any questions about the action plan that we’ve put in place in response to this global crisis, please reach us at [email protected].